TABLING LETTERS
Dear Madam Speaker:
I am pleased to submit to you my report on the performance of the Commissioner’s duties and functions under the Conflict of Interest Act in relation to public office holders, for the fiscal year ending March 31, 2023, for tabling in the Senate.
This fulfills my obligations under paragraph 90(1)(b) of the Parliament of Canada Act.
Sincerely,
Honourable Konrad W. von Finckenstein, C.M., K.C.
Interim Conflict of Interest and Ethics Commissioner
Dear Mr. Speaker:
I am pleased to submit to you the report on the performance of the Commissioner’s duties and functions under the Conflict of Interest Act in relation to public office holders for the fiscal year ending March 31, 2023, for tabling in the House of Commons. The report is deemed permanently referred to the House of Commons Standing Committee on Access to Information, Privacy and Ethics, under Standing Order 108(3)(h)(v).
This fulfills my obligations under paragraph 90(1)(b) of the Parliament of Canada Act.
Sincerely,
Honourable Konrad W. von Finckenstein, C.M., K.C.
Interim Conflict of Interest and Ethics Commissioner
COMMISSIONER'S MESSAGE
I am pleased to report on the administration of the Conflict of Interest Act in 2022‑2023.
The Office expanded its focus on education and training during the year. Helping public office holders understand the rules helps them avoid conflicts between public and private interests. It also continued to help them comply with the Act and give them confidential advice and direction.
Those prevention efforts were balanced by enforcement measures as needed. The Office reported on two investigations under the Act. One was about the conduct of Minister Mary Ng. The other was about the conduct of Parliamentary Secretary Greg Fergus. Contraventions of the Act were found in both cases. It also reported on three referrals from the Public Sector Integrity Commissioner, none of which led to an investigation.
The Office carried out its mandate in 2022-2023 through these and other actions.
I only came to this role in September 2023, so everything reported here was accomplished under previous leadership. And of course, it rests on the efforts of the Office’s employees.
I am honoured to serve Parliament and Canadians and look forward to helping the Office continue its work. The Act and the Conflict of Interest Code for Members of the House of Commons are important accountability tools that help prevent public office from being used for private gain and support transparency. I will bring my experience and judgment to bear in administering them.
OUR VISION
Offer exemplary services in support of a culture of integrity in order to achieve a high degree of public confidence in the integrity of federal institutions and Parliament.
OUR MISSION
Our Office provides independent, rigorous and consistent direction and advice to Members of Parliament and federal public office holders, conducts investigations and, where necessary, makes use of appropriate sanctions in order to ensure full compliance with the Conflict of Interest Act and the Conflict of Interest Code for Members of the House of Commons.
OUR STAKEHOLDERS
Regulatees are key stakeholders of the Office. They are the people who are subject to the regimes it administers. Stakeholders also include Parliament, academics, ethics practitioners and others with an interest in the field, the media and the general public.
This report touches on all stakeholder groups but focuses on the people covered by the Conflict of Interest Act.
PUBLIC OFFICE HOLDERS
Individuals subject to the Act are referred to as public office holders. They must all meet its recusal requirement, its core set of conflict of interest rules and its post-employment rules that apply for life.
All public office holders (snapshot as of March 31, 2023)
Public office holders 2,944
|
Reporting public office holders 1,451 - 49%
|
Public office holders without reporting obligations 1,493 - 51%
|
Just over half of them (51%) have to follow only those general rules. These “public office holders without reporting obligations” include part-time members of federal boards, commissions and tribunals appointed by the Governor in Council and ministerial staff who work on average less than 15 hours a week.
The rest (49%) have to follow some other rules as well. They must confidentially disclose certain information to the Office and publicly declare some information. They are restricted in their outside activities. They are not allowed to hold controlled assets like publicly traded securities. And they face a cooling-off period after leaving public office. These “reporting public office holders” include ministers and parliamentary secretaries, ministerial staff who work on average 15 hours or more a week and people appointed to full-time positions by the Governor in Council.
Breakdown of reporting public office holders (Snapshot as of March 31, 2023)
Public office holders without reporting obligations | |
Reporting public office holders
49% |
Ministerial staff
28% | Governor-in-Council appointees
19% | Ministers*
1% | Parliamentary secretaries*
1% |
|
*Also subject to
Conflict of Interest Code for Members of the House of Commons
At the end of 2022‑2023, 15% more people were subject to the Act than at the end of the year before. The Office’s quarterly statistical reports show how the number of public office holders varied during the year.
Turnover among public office holders affects the Office’s workload. For example, when a reporting public office holder is appointed or reappointed, the Office guides them through the initial compliance process. It advises them while they are in office and helps them understand the Act’s post-employment rules when they leave. It also posts their information in the public registry and maintains internal records for them.
Turnover in 2022-2023
|
Appointed or reappointed
|
Left office
|
Reporting public office holders
| 331
| 258
|
Public office holders without reporting obligations
| 369
| 194
|
OUR ACHIEVEMENTS
Key activities
Reporting to Parliament
|
Reporting to Parliament and testifying before its committees |
Compliance
| Helping regulatees achieve and maintain compliance with the conflict of interest regimes
|
Direction and advice
|
Giving regulatees confidential guidance tailored to their individual situations
|
Education and outreach
| Helping regulatees understand their obligations under the regimes
|
Enforcement
|
Applying investigation and other enforcement provisions of the regimes as appropriate
|
Public communications
|
Educating and informing regulatees, the media and the general public
|
Collaboration and best practices
|
Exchanging information with domestic and international counterparts
|
REPORTING to Parliament
The Conflict of Interest and Ethics Commissioner has a duty to report to Parliament, testify before parliamentary committees and answer questions from Parliament. The Commissioner reports on behalf of Canadians to Parliament directly, not through a minister. This reflects the Commissioner’s independence as an Officer of the House of Commons.
By June 30 each year, the Commissioner must send an annual report on the administration of the Conflict of Interest Act to the Speakers of the House of Commons and Senate for tabling. The Office cannot submit the report in the absence of a Commissioner.
The Office sends communiqués to parliamentarians when it issues reports under the Act and the Conflict of Interest Code for Members of the House of Commons. It sent 10 communiqués in 2022‑2023.
The House of Commons Standing Committee on Access to Information, Privacy and Ethics has oversight responsibility for the Office. It reviews the Office’s annual spending estimates and matters related to the Commissioner’s reports under the Act. On May 12, 2022, former Commissioner Mario Dion appeared before the Committee to discuss the Office’s 2022‑2023 budget. That appearance was part of the Main Estimates process.
COMPLIANCE
To support its mission to ensure full compliance with the conflict of interest regimes it administers, the Office uses most of its resources to help regulatees follow the rules.
Employees in the Advisory and Compliance division help public office holders comply with the Conflict of Interest Act. They give them confidential direction and advice. That guidance is sometimes based on legal opinions prepared by the Investigations and Legal Services division.
To meet the Act’s transparency requirements, the Office posts in the public registry some of the information submitted by public office holders.
How does the Office help public office holders comply with the Act?
By giving them advice when needed
|
2,501 instances
|
By posting their public information in the public registry
|
914 postings
|
By guiding them through their initial compliance process
|
442 processes
|
The Office aims to contact all public office holders personally within three days of learning of their appointment or reappointment.
When are public office holders contacted by the Office?
Once a year
|
2,749 reminders / reviews
|
When they are first appointed or reappointed
|
699 communications
|
When they leave office |
452 communications
|
INITIAL COMPLIANCE PROCESS All reporting public office holders must complete an initial compliance process under the Conflict of Interest Act. This means they have to give the Office certain information. When they disclose their information, advisors can help them arrange their affairs to avoid conflicts of interest. Advisors also help them learn the rules. Once they complete the process, it is easier for them to comply with the Act going forward. Public office holders can also ask the Office for advice at any time.
Initial compliance is a two-stage process. It must be completed within 120 days after a reporting public office holder’s appointment, or after their reappointment if there is a gap since their last term of office. Reporting public office holders who do not complete these stages on time risk an administrative monetary penalty.
The first stage must be completed within 60 days after appointment. This is when the reporting public office holder must submit a Confidential Report to the Office.
The second stage must be completed within 120 days after appointment. This is when an advisor in the Office reviews the Confidential Report and discusses it with the reporting public office holder. They also discuss any measures that may be needed to comply with the Act. Examples are divestment of controlled assets, withdrawal from outside activities and conflict of interest screens. The advisor prepares a Summary Statement based on the Confidential Report and any needed public declarations for the reporting public office holder to review, sign and return. Once those items are signed and returned, the initial compliance process is over.
The Office then posts the reporting public office holder’s information in the public registry.
Initial compliance process for public office holders
INFORMING
|
The Office sends the regulatee an email or a letter telling them about the rules and what they need to do. |
FILING
| They must file a Confidential Report listing things like assets, debt and income within 60 days.
|
EXPLAINING
|
An advisor reviews the Confidential Report and calls the regulatee to discuss their file.
|
SIGNING
| The advisor sends them an email or a letter that identifies any extra steps needed and a summary of the Confidential Report for them to sign.
|
FINALIZING
|
The regulatee signs the summary and takes any extra steps required within 120 days of appointment. (442 Initial compliance processes completed)
|
The process is completed when the information is added to the public registry.
|
In 2022‑2023, 83% of reporting public office holders submitted their initial compliance information on time. Of the remaining 17%, more than half submitted their information within one week of the deadline. Deadlines may be missed if the Office is not notified of new appointments right away or if complex measures are needed to complete the file.
The number of initial compliance processes completed does not always match the number of summary statements posted in the public registry in a given fiscal year. That is because some processes may have been completed in one fiscal year and the statements posted in the next.
Divestment
Reporting public office holders must divest any controlled assets they have. They can sell them in an arm’s-length transaction (to someone other than a relative, friend or business associate). Or they can place them in a blind trust.
Under subsection 27(10) of the Act, the Commissioner can grant an exception to this rule in certain cases. The reporting public office holder must not be a minister or parliamentary secretary. And their total investments in controlled assets must be of such minimal value they do not constitute any risk of conflict of interest in relation to their official duties and functions. For the Office to consider an exception, the value of the controlled assets must be less than $30,000.
In 2022‑2023, there were 50 divestments of controlled assets, including 38 by sale and 12 by blind trust.
The Office issues reimbursement orders to reporting public officer holders’ organizations for reasonable costs of setting up, maintaining and dismantling blind trusts. The Corporate Management division reviews and analyzes those costs, as well as withdrawal and commission fees. This helps the Commissioner decide if the costs are reasonable so reimbursement orders may be issued. In 2022‑2023, 153 orders for reimbursement were issued, totalling just under $775,000, down 27% from $1 million the previous year. There were fewer reimbursement orders for setting up blind trusts than the year before.
In 2022‑2023, the Office raised the maximum annual rates for reimbursing certain administrative costs for blind trusts. The new rates are listed in an updated information notice. They apply to billing periods ending on or after January 1, 2023.
|
2022-2023
|
2021-2022
|
Initial compliance processes completed
| 442
| 352
|
Divestments of controlled assets by sale
| 38
| 29
|
Divestments of controlled assets by blind trust
| 12 | 24 |
Public office holders without reporting obligations do not have to complete an initial compliance process. After they are appointed, the Office sends them a letter with a copy of the Act and a summary of the rules they need to follow. When the end of their term is coming up, the Office sends them a post-employment letter.
The Office also communicates with those public office holders while they are in office. In 2022‑2023, for example, it sent them links to investigation reports and to the 2021-2022 Annual Report under the Act and invited them to four educational sessions.
ONGOING REPORTING REQUIREMENTS
After completing the initial compliance process, reporting public office holders must meet various reporting requirements throughout their time in office to stay in compliance with the Conflict of Interest Act.
For example, they must let the Office know about any change to the information in their Confidential Report, within 30 days of the change. This is very important because changes to their personal situation (called “material changes”) could create the potential for conflicts of interest. Material changes could include buying or selling a house or a car, getting or paying off a loan, and any new ties between their relatives or friends and government entities.
Disclosing this kind of information to the Office can help prevent conflicts of interest. It allows the Office to advise reporting public office holders of anything they must do. This could include submitting a new public declaration or amending an existing one.
Ongoing reporting requirements
Annual review
| | Just under
1,300 annual reviews initiated and
1,100 received
|
Material changes
| | |
Gifts or other advantages
| | |
Private flights accepted by ministers and parliamentary secretaries for themselves, their families or ministerial staff
| |
|
Recusals
| |
|
Firm offers of outside employment and their acceptance
| | Over
75 firm offers and acceptances disclosed
|
Survey of Public Office Holders
The Office continued to use the results of its January 2022 survey of public office holders—the first such survey since the Conflict of Interest Act took effect in 2007—to improve service delivery.
To support transparency, in November 2022 it released detailed survey results. Key takeaways:
Most of those who responded believe the Office is a credible (80%), impartial (76%), helpful (73%), and trustworthy (81%) organization.
The overwhelming majority (97%) said they were familiar with their obligations under the Act.
Most (84%) who had recently interacted one-on-one with an Office employee were satisfied with their experience and thought the employee was courteous and helpful (91%), provided a timely and accurate response (89%) and gave them the information they needed (86%).
Most said personal interactions are the Office’s top value-add.
When asked about preferred training methods, most said they prefer online training with a live presenter.
The full survey is attached to this report as Appendix B.
End of mandate and pOST-EMPLOYMENT
Some rules in the Conflict of Interest Act apply to public office holders who might be considering other jobs. Others apply to all public office holders after they leave public office.
While in office, public office holders must not let themselves be influenced by plans for, or offers of, outside employment. Reporting public office holders must let the Office know about all firm offers of outside employment within seven calendar days after receiving them. If a reporting public office holder is considering accepting an offer, their advisor can tell them if they can accept it given their obligations under the Act. If they accept an offer of outside employment, they must disclose the acceptance in writing to the Office, and to other authorities listed in the Act, within seven calendar days. Their advisor will then give them additional guidance on their current and post-employment obligations.
Some of the Act’s post-employment rules apply to all former public office holders indefinitely. Others apply to former reporting public office holders for a cooling-off period of one or two years.
Former reporting public office holders do not have to report any new jobs they accept. However, they are encouraged to consult the Office to make sure they meet their post-employment obligations. The Office monitors sources of public information about their employment activities after leaving public office. It does this to ensure they meet the Act’s post-employment rules and to check that those activities match the information they gave the Office when entering post-employment.
In 2022‑2023, almost 250 individuals were still subject to a cooling-off period. This is a 40% decrease from the year before.
PUBLIC REGISTRY
The Office maintains a public registry of all information about individual regulatees that the Commissioner is authorized to make public. It is a searchable database that is often accessed by regulatees, the media, members of the public, governments, and ethics practitioners around the world.
In 2022‑2023, the Office posted almost 1,400 items for all regulatees in the public registry, up 10% from the year before.
There were over 80,500 public registry page views in 2022‑2023, almost a third more than the year before. In the past few years, there has been an overall increase in the number of public registry visits, with significant spikes in the first and last quarters of 2022‑2023. To promote transparency, the Office has drawn attention to the public registry in its public communications. This continued increase in the number of visits reflects greater interest in and knowledge of the Office’s mandate and the regimes it administers.
What did public office holders declare?
|
2022-2023
|
2021-2022
|
Agreed compliance measures
| 25
| 25
|
Assets
| 104
| 139
|
Gifts or other advantages
| 167
| 41
|
Liabilities
| 22
| 82
|
Outside activities
| 154
| 120
|
Recusals
| 33
| 21
|
Summary statements
| 370
| 322
|
Travel*
| 9
| 3
|
Other
| 16
| 13
|
*Ministers and parliamentary secretaries only
DIRECTION AND ADVICE
Prevention is a major focus of the Conflict of Interest Act. Public office holders must learn the rules so they can recognize possible conflicts of interest and take steps to avoid them.
The Office guides public office holders proactively, giving them direction on issues that involve real or potential conflicts of interest.
It also encourages them to consult the Office if they have questions or concerns. Advisors give them advice based on the facts at hand, with input from the Commissioner as needed. The Commissioner personally reviews all advice for certain reporting public office holders. These include ministers, parliamentary secretaries, some heads of agencies, deputy ministers and chiefs of staff to ministers.
When asked, the Office also offers advice about the Act’s requirements to people who are considering a public office holder position.
In 2022‑2023, the Office responded to over 2,500 requests for advice from public office holders, down 25% from the year before. Several factors may account for this drop. For example, there were fewer requests for advice about post-employment obligations as there was an election the previous year that resulted in more turnover. The Office also targeted its educational sessions to public office holders to give them timely information about the Act. It received 18% fewer requests for advice about general obligations, likely because questions about them were answered during those sessions.
Requests for advice about gifts and other advantages more than tripled from the year before. There were 167 public declarations of gifts, including event invitations, four times more than in the year before. This may be in part because there were more in-person events than earlier in the pandemic.
The Office makes sure the confidential advice it gives public office holders is clear and consistent. Advice reflects their personal circumstances, so different advice may be given in cases that appear similar. The Office ensures consistency by recording the Commissioner’s interpretations of the Act in an internal practice manual that advisors can consult, and by adding public office holders’ requests for advice to their files.
The Office tracks the types of advice requested so it can spot trends that may impact its workload and identify training needs. It has noted that some activities prompt regulatees to ask for advice or disclose certain information. For example, in November 2022, the Office organized an educational session on reporting obligations. In the next quarter, the number of gifts or other advantages and recusals reported to the Office rose 22%.
The Office’s quarterly statistical reports track changes in the volume of requests for advice and types of advice requested. By monitoring and analyzing trends, the Office can anticipate and meet regulatees’ information needs.
What did public office holders ask about by quarter?
|
Q1 |
Q2
|
Q3
|
Q4 |
2022-2023
|
Gifts and other advantages
| 107
| 81
| 104
| 117
| 409
|
Outside activities
| 82
| 70
| 63
| 93
| 308
|
Post-employment obligations
| 103
| 92
| 85
| 85
| 365
|
Material changes
| 172
| 169
| 174
| 240
| 755
|
General obligations
| 151
| 128
| 166
| 219
| 664
|
EDUCATION AND OUTREACH
Public office holders are key stakeholders of the Office. One of its strategic objectives is to increase the trust key stakeholders have in the Office and the Office’s credibility in their eyes. The idea is for them to become stronger allies in the delivery of its mandate and to be able to effectively manage conflict of interest issues.
In 2022‑2023, the Office started implementing a strategic communications and engagement plan to help achieve that objective. The plan includes ways to better understand the needs of the Office’s audiences so it can make its communications and outreach activities more effective. Regulatees, including public office holders, are its primary target audience so the Office reaches them in different ways than the media, academics, domestic and international stakeholders, and others. Actions in the plan help the Office give public office holders the information they need, when they need it, and in the way they want to receive it.
In the past three years, the Office revamped its training materials, tested different technologies, and researched new ways to deliver educational sessions to regulatees. It also analyzed the results of the 2022 survey of public office holders to see if their roles affected their training needs and preferences. The result of all this research and testing was a plan for delivering educational sessions on a regular basis and in a purposeful way. In 2022‑2023, the Office started regularly inviting public office holders to educational sessions geared to their particular status and where they are in their mandate.
Obligations
|
Reporting public office holders appointed in the last 60 days |
Obligations
| Public office holders without reporting obligations who were appointed in the last 120 days
|
Reporting requirements
|
Reporting public office holders whose annual reviews were coming up
|
Post-employment
| Reporting public office holders working for tribunals, boards and commissions
|
The Office collected feedback on these sessions to continuously improve its education and outreach program.
It engaged with the Privy Council Office so more public office holders could attend its educational sessions. This cooperation means potential Governor in Council appointees can be included in the sessions for new reporting public office holders. It also encourages attendance by helping make new regulatees aware of the sessions.
The Office gave 23 educational presentations to ministers’ offices and organizations with public office holders. It offered 14 of these proactively and the rest when asked by regulatees or their organizations. The ministers’ offices were Canadian Heritage, and International Trade, Export Promotion, Small Business and Economic Development.
Most of these educational activities were online, allowing more regulatees to attend, and letting participants ask questions anonymously. Online training is also cost-effective.
The Office reached over 300 regulatees through educational sessions and presentations in 2022‑2023, fewer than the year before. This is because it invited fewer public office holders. It reached out to individual public office holders at specific points during their mandate so the sessions would be more useful to them.
The Office wrote an op-ed that was published in The Hill Times in August 2022. The article explained why ministerial staff must follow different conflict of interest rules than Members of the House of Commons’ staff and what those rules are. The Hill Times is a key news source for ministerial staff and others who work on Parliament Hill, so this was a good opportunity for the Office to reach some of its key stakeholders.
The Office also conducts activities that may help educate future public office holders or ethics practitioners. For example, in January 2023 the Director of Communications, Outreach and Planning gave a presentation to a class at Carleton University. Lobbying Commissioner, Nancy Bélanger, also participated. The Office has a Memorandum of Understanding with the Commissioner of Lobbying for joint educational activities.
ENFORCEMENT
The Office seeks to ensure full compliance with the Conflict of Interest Act. However, it can also use the Act’s enforcement mechanisms to address non-compliance.
Administrative Monetary Penalties
Under sections 52 and 53 of the Act, the Commissioner can impose administrative monetary penalties of up to $500 for not meeting certain reporting requirements within set deadlines.
When a penalty is issued, the Commissioner must make public the nature of the violation, the name of the public office holder and the amount of the penalty. The Office posts penalties in the public registry. It may also publish them on social media to support openness and transparency and encourage compliance.
Administrative monetary penalties
2022-2023
|
8 |
2021-2022
| 18
|
Compliance Orders
Under section 30 of the Act, the Commissioner may order a public office holder to take any measure to comply with it. Compliance measures include submitting documents for their annual review, divesting controlled assets or ceasing prohibited activities. Like administrative monetary penalties, compliance orders are posted in the public registry and may be shared on social media.
Compliance orders
2022-2023
|
4 |
2021-2022
| 15
|
Examinations
Investigations under the Act are called “examinations.” Under section 44 of the Act, the Commissioner can investigate a possible contravention at the request of a Senator or Member of the House of Commons who provides reasonable grounds to believe the Act has been contravened. The Office received two examination requests from Members in 2022‑2023.
Under section 45 of the Act, the Commissioner may self-initiate an examination if the Commissioner has reason to believe a current or former public office holder has contravened the Act. A decision to investigate may result from information from media reports or complaints from members of the public, among other sources. The Office received eight examination requests from members of the public in 2022‑2023.
The Commissioner issues a public report when an examination is completed. When the Commissioner decides to discontinue an examination launched under section 44 of the Act, a discontinuance report is issued. However, when an examination launched under section 45 is discontinued, the Commissioner decides whether to issue a report.
The Commissioner reports on examinations under the Act to the Prime Minister.
In 2022‑2023, the Office issued two examination reports under the Act.
Fergus Report
The Fergus Report, issued on February 14, 2023, focused the conduct of the Honourable Greg Fergus, Parliamentary Secretary to the Prime Minister and to the President of the Treasury Board, and Member of Parliament for Hull–Aylmer. Former Commissioner Dion found Mr. Fergus contravened section 9 the Act when he wrote a letter supporting a television network’s application for a broadcasting licence that was before the Canadian Radio-television and Telecommunications Commission (CRTC). Section 9 prohibits public office holders from using their position to seek to influence a decision of another person so as to improperly further another person’s private interests.
The Commissioner found the letter of support was intended to influence a CRTC decision in order to further the network’s private interests. The Commissioner further determined that Mr. Fergus sought to improperly further those private interests because he did not follow the practice established for parliamentary secretaries in dealing with administrative tribunals like the CRTC.
Even though Mr. Fergus signed the letter as a Member of Parliament and did not use his Parliamentary Secretary title, the Office had previously established, in compliance orders, in The Gill Report and in an information notice, that ministers and parliamentary secretaries should not write letters of support to quasi-judicial tribunals like the CRTC, given their governmental roles and the influence they have. The role of parliamentary secretaries and the principle of non-intervention in quasi-judicial decisions are also outlined in the Prime Minister’s Open and Accountable Government guide.
Ng Report
The Ng Report, issued on December 13, 2022, was about the conduct of the Honourable Mary Ng, Minister of International Trade, Export Promotion, Small Business and Economic Development.
The examination focused on whether Minister Ng had contravened subsection 6(1), section 9 or section 21 of the Act by participating in the process that led to the awarding of two government contracts to a company owned by a friend. Subsection 6(1) prohibits public office holders from making a decision that would place them in a conflict of interest. As described in section 4, they are in a conflict of interest when they exercise an official power, duty or function that provides an opportunity to further their private interests or those of their relatives or friends or to improperly further another person’s private interests. Section 9 prohibits public office holders from using their position as a public office holder to seek to influence a decision of another person so as to further the public office holder’s private interests or those of their relatives or friends or to improperly further another person’s private interests. Section 21 requires public office holders to recuse themselves from any discussion, decision, debate or vote on any matter in respect of which they would be in a conflict of interest.
In March 2019 and April 2020, contracts for media training services were signed on behalf of the Minister with a company co-founded and run by Ms. Amanda Alvaro. Former Commissioner Dion determined that Ms. Ng and Ms. Alvaro were friends within the meaning of the Act and that Ms. Ng was exercising an official power, duty or function when she participated in the process that led to the awarding of the contracts to her friend’s company. Given their friendship, obtaining services from the company improperly furthered its interests and placed Ms. Ng in a conflict of interest as defined by the Act, in contravention of subsection 6(1).
The Commissioner found that Ms. Ng also contravened section 21 of the Act by failing to recuse herself from the contract decisions. She should have known to instead withdraw from the process that led to the awarding of the contracts and obtain similar services from another provider.
Having determined that Ms. Ng was involved in the process that led to the awarding of the contracts, there was no need to examine the issue of her influence over the decisions to award those contracts under section 9 of the Act.
Referrals from the Public Sector Integrity Commissioner
Matters may be referred to the Commissioner by the Public Sector Integrity Commissioner under subsection 24(2.1) of the Public Servants Disclosure Protection Act. This provision also gives Canadians another way to make the Commissioner aware of possible issues. The Commissioner is required, by section 68 of the Conflict of Interest Act, to issue a public report on each referral, whether or not an examination is launched.
In 2022‑2023, the Office issued three reports on referrals from the Public Sector Integrity Commissioner. None resulted in an examination as former Commissioner Dion found no reason to believe in any of the cases that the Conflict of Interest Act may have been contravened.
Scott Report
The Scott Report, issued on August 24, 2022, concerned an allegation of conflict of interest against Mr. Ian Scott, then Chairperson and Chief Executive Officer of the Canadian Radio-television and Telecommunications Commission (CRTC). It dealt with apparent conflicts of interest and the definition of friendship within the meaning of the Act.
It was alleged that Mr. Scott had several meetings with large telecommunication providers while they had files before the CRTC, thereby failing to avoid apparent conflicts of interest. However, apparent conflicts of interest are not captured by the prohibitions in the Act.
One of the meetings was with a senior BCE Inc. and Bell Canada executive who was described, in a media article, as a friend of Mr. Scott’s. The week before, Bell Canada had asked the CRTC to review and vary an August 2019 Telecom Order. Mr. Scott was on the CRTC panel that issued a May 2021 Telecom Decision varying the order. Former Commissioner Dion was concerned that, by participating in that decision, Mr. Scott may have had an opportunity to further the private interests of a friend or to improperly further those of a corporation run by a friend. This would contravene subsection 6(1) of the Act, which prohibits a public office holder from making any decision or participating in the making of a decision that furthers their private interests or those of their relatives or friends, or that improperly furthers the private interests of another person.
After reviewing additional information, however, the Commissioner was satisfied that Mr. Scott and the executive’s relationship could not be considered one of friendship within the meaning of the Act.
Report on alleged wrongdoing by the head of a federal organization
The Report on alleged wrongdoing by the head of a federal organization, issued on January 24, 2023, concerned an allegation against the head of a federal organization. The individual allegedly placed themselves in a conflict of interest by engaging in activities involving their previous employer in the context of their public duties, and appeared to give favourable treatment to a topic that is their field of expertise. As outlined in the report, the referral by the Public Sector Integrity Commissioner serves as a reminder to all public office holders to ensure they are familiar with the rules on outside activities in section 15 of the Act.
Report on alleged wrongdoing by a public office holder
The Report on alleged wrongdoing by a public office holder, issued on December 1, 2022, concerned allegations of conflict of interest against a public officer holder. When the allegations were made, the individual held an executive position with a federal agency and had previously held public office with a different federal agency. The individual allegedly used their public office to further their private interests or to improperly further the interests of a private company in which they had private interests. In fact, they had no private interests in the company and did not use their public office to improperly further its interests.
Barring exceptional circumstances, the Office’s target is to conduct examinations within 12 months. In
2022‑2023, the average time to complete an examination or review a referral from the Public Sector Integrity Commissioner was just over five months.
As of March 31, 2023, the Office was not working on any examinations under the Act.
Case Files under the Act
When the Office receives information about a possible contravention of the Act, whether from a Senator or Member of the House of Commons, media reports, or complaints from members of the public, it may open a case file.
When a case file is opened, the Office conducts an initial review of the matter. Some of these reviews may lead to examinations. When an examination is not found to be warranted, the case file is closed.
Case files under the Act in 2022-2023
How many case files were opened and closed? |
Total case files (a case file is a concern that is reviewed by the Office)
|
20 |
Ongoing
|
1 |
Closed without an examination
|
14 |
Closed with publication of report | 5
|
Who was the subject of each case file?* |
Current or former minister or parliamentary secretary
|
6
|
Current or former public office holder
|
14 |
Person not subject to the Act
| 0
|
What was the source of these case files? |
Member of the general public
|
8
|
Within the Office
|
1
|
Member of the House of Commons
|
2
|
Media
|
6
|
Office of the Public Sector Integrity Commissioner
| 6
|
What was the nature of the concern?* |
Furthering a private interest
|
10
|
Duty to recuse
|
3
|
Post-employment rules
|
1 |
Influence
|
7
|
Preferential treatment
|
2
|
Private air travel
|
0 |
Prohibited activities
| 2
|
Public declaration
| 1
|
Insider information
| 0
|
Gifts and other advantages
| 0
|
Material changes
| 0
|
*Some case files have more than one subject or concern
Court Matters
Matters involving investigations are sometimes the object of applications for judicial review. While dealing with these can use a lot of resources, they can also help clarify the Commissioner’s mandate and powers.
Democracy Watch filed an application for judicial review to the Federal Court of Appeal about former Commissioner Dion’s findings in the 2021 Trudeau III Report. In this report, the Commissioner had concluded that Prime Minister Justin Trudeau’s involvement in awarding the administration of a COVID-19-related program to WE Charity did not contravene the Act, even though several members of Mr. Trudeau’s family were closely involved in some of WE Charity’s initiatives. The Commissioner determined that the scope of the Act was limited to real or potential conflicts of interest, and the mere existence of an apparent conflict was insufficient to result in a contravention of the Act.
In its Notice of Application, Democracy Watch raised alleged errors of law and of fact. It argued that the Commissioner was wrong to conclude that the Act’s definition of conflict of interest excludes the appearance of conflict, and that the Commissioner’s finding that Mr. Trudeau was not friends with WE Charity’s co-founders was incorrect. As part of its Notice of Application, Democracy Watch also requested a certified copy of all the relevant materials the Commissioner looked at during the examination (called the “certified tribunal record”).
The Commissioner objected to the request for the certified tribunal record on the basis that the Act’s privative clause, section 66, does not allow the types of grounds for review that Democracy Watch raised in its Notice of Application. In a motion to strike the Notice of Application, the Attorney General of Canada, who is the respondent in the case before the Federal Court of Appeal, also wrote that section 66 does not allow the Court to review the alleged errors of law and fact.
The judge who heard the Attorney General’s motion to strike decided that the full panel hearing the merits of Democracy Watch’s application should examine the question relating to section 66, because the full panel—not a single judge—needs to clarify the important issue of how privative clauses should be interpreted and applied (Democracy Watch v. Canada [Attorney General], 2022 FCA 208).
Democracy Watch filed a specific motion to obtain the certified tribunal record. The Commissioner maintained the objection, noting that much of the material was confidential. In a second decision, the judge wrote that the Commissioner should not be required to disclose confidential documents in support of a ground that the Court might not be allowed to review because of section 66 (Democracy Watch v. Canada [Attorney General], 2023 FCA 39).
The judge decided that the Court should therefore proceed in two stages. In stage 1, the full panel of the Court will determine how section 66 of the Act applies to the matter. If the Court determines that section 66 applies, it may dismiss Democracy Watch’s application. Otherwise, if it determines that some or all of the grounds are allowed, it may move on to stage 2 and review the application on its merits.
As of March 31, 2023, a hearing date for stage 1 had not been set.
PUBLIC COMMUNICATIONS
The Office shares information on its website, is active on social media, responds to inquiries from the media and members of the public, and delivers presentations to the interested public. The goal is to educate Canadians about the regimes it administers.
The Office monitors the volume of relevant Twitter, news, and Question Period mentions and website activity. Tracking these trends can help it prepare for an influx of public and media inquiries, for example, as high volumes tend to lead to workload increases for the Office. Tracking can also make it aware of issues that might relate to its work. The Office publishes this data in its quarterly statistical reports as context for the work done in any quarter.
Website
The Office continued to maintain its website as an important source of information to help educate and inform regulatees, the media and the public. The number of website visitors remained steady with just a 2% increase, for a total of almost 54,000.
Social Media
The Office’s social media presence helps it stay aware of relevant discussions and participate in them as appropriate. It also uses social media to share information about the conflict of interest regimes it administers, its activities, and the public registry.
The Office stayed active on social media in 2022‑2023. It maintained its Twitter presence and, in December 2022, created a LinkedIn account. This gives it another way to educate regulatees and the public and advertise job opportunities. Regulatees are always welcome to contact their advisors if they have any questions.
The January 2022 survey of public office holders revealed that only 30% rely on Twitter as a source of information about conflict of interest rules, so the Office shifted its Twitter strategy. It now focuses its tweets on educating its secondary audiences: the media, academics, international and domestic stakeholders, and members of the Canadian public who are interested in the Office’s activities. It sends fewer tweets but aims to send more readers to information on its website. Twitter remains a preferred tool for the media, who are also key stakeholders of the Office. The Office’s tweets can help them report accurately on the Office and its work.
The total number of Twitter followers for @EthicsCanada and @EthiqueCanada grew by 10% to 3,969, further increasing the Office’s social media reach. It tweeted 7% less than in the previous year, sending one to two tweets a day. Nearly 5% of visits to the Office’s website were from links on Twitter and the Office’s own tweets drove nearly 2% of website traffic.
About 45% of the Office website’s traffic resulted from Internet searches. Social media conversations about investigations and ethics matters lead to visits to the Office website to verify facts or get more information. For example, website activity spiked in the week after the Office released the Ng Report. This resulted from the Office’s communications around the report, conversations on social media, and organic searches prompted by media articles.
Media and Public Inquiries
The Office received nearly 1,800 information requests from the media and members of the public by phone, email, post, fax, and direct messages on Twitter.
At the end of May 2022, it received some emails calling on it to investigate parliamentarians’ involvement in the World Economic Forum. Those emails spilled over from a coordinated email campaign that ran earlier in the year. They were prompted by media coverage of the campaign after it was mentioned in the 2021-2022 annual reports.
The Communications, Outreach and Planning division responds to media and public inquiries with accurate, timely and useful information. Although it cannot provide information about individual cases, the Office includes as much information as possible about the rules and their general application.
The Office responds only to emails that are directly addressed to it and not to ones it is simply copied on. Copies of emails that were not related to its mandate accounted for 80% of total correspondence received in 2022‑2023.
The media can help give the public accurate information about the conflict of interest regimes. In 2022‑2023, the Office received and responded to 113 media requests, including 9 interviews, up 20% from the year before. Inquiries about the status of a current case file or public office holder made up 60% of media requests. Only 25% were general inquiries about the role and mandate of the Office. The remaining 15% were related to investigation reports the Office published. Perhaps because of previous interactions with the Office, journalists appear to better understand the regimes, resulting in fewer requests for information about general topics and a more accurate explanation of the regimes administered by the Office.
How the Office performed
The Office has a set of standards for service to regulatees and others. Its quarterly statistical reports track how it is meeting its service standards, whose achievement rate is set at 80%. In 2022‑2023, the Office again surpassed that target.
Service standards
|
2022-2023
|
Contact all public office holders within three days of learning of their appointment or reappointment
| 93%
|
Respond to public office holders' requests for advice within three business days
| 92%
|
Respond to media inquiries within four hours
| 100%
|
Respond to public inquiries within 10 business days
| 92%
|
COLLABORATION AND BEST PRACTICES
The Office maintained and strengthened connections with officials and organizations in Canada and other countries in 2022‑2023.
Domestic Outreach
CCOIN
The Office continued to coordinate information sharing within the Canadian Conflict of Interest Network (CCOIN), made up of federal, provincial and territorial conflict of interest commissioners.
In 2022‑2023, it added to its electronic library of information and materials from these jurisdictions. It shared summaries of reports on investigations done by CCOIN members. When asked, it also did research for them.
The Director of Communications, Outreach and Planning represented former Commissioner Dion at CCOIN’s September 2022 annual meeting, hosted in Yellowknife by David Phillip Jones, K.C., Conflict of Interest Commissioner for the Northwest Territories. The Director also participated in its March 2023 semi-annual meeting, held virtually.
Collaboration
Former Commissioner Dion met privately with other agents of Parliament to discuss common issues and concerns, and Office employees liaised with their counterparts in those agents’ offices.
The Office was asked by the Treasury Board Secretariat to comment on a consultation paper on Public Safety Canada’s Canadian Foreign Influence Transparency (CFIT) initiative.
International Outreach
The Office is an active member of two international non-profit ethics organizations: the Réseau francophone d’éthique et de déontologie parlementaires (RFEDP) [link in French only] and the Council on Governmental Ethics Laws (COGEL).
RFEDP
Formed in 2018, the RFEDP is a group of public institutions in the Organisation internationale de la Francophonie that are involved in ethics and codes of conduct. It helps francophone parliamentarians stay connected, shares knowledge, encourages information-sharing, offers training, compares practices, and develops research.
In 2022‑2023, the Director of Advisory and Compliance continued to serve on the RFEDP’s Bureau.
The Office was part of two RFEDP working groups on training and best practices. The training working group finished its mandate in May 2022. It created a template for training that members can get from its website. The best practices working group was still active at the end of the year. The Office was also working with the RFEDP on a project to partner with universities on research about various topics. In November, former
Commissioner Dion participated in the RFEDP’s two-day annual general meeting. The Director of Communications, Outreach and Planning and the Acting Director of Advisory and Compliance also attended.
Through the RFEDP, the Office was consulted on several initiatives. In September 2022, it commented on the Interparliamentary Union’s preliminary indicators aimed at helping parliaments measure their performance in overseeing parliamentary ethics and other areas. In October, it commented on the French version of the Cambodian Senate’s ethics code.
COGEL
Formed in 1978, COGEL is a U.S.-based organization of government ethics practitioners.
The Office’s Director of Communications, Outreach and Planning was a member of the program committee for COGEL’s 2022 conference, held in Montreal in December. Senior Office representatives gave two presentations at the event, which was also attended by several other Office employees. The Director of Communications, Outreach and Planning was on a panel about transparency and one of the Office’s legal counsels was on a panel about blind trusts. The Director is also on the program committee for COGEL’s 2023 conference, to be held in Kansas City, Missouri.
Collaboration
The Office is always pleased to meet with officials from other countries who wish to discuss Canada’s ethics regimes and share best practices. In February 2023, it gave presentations to delegations from Ethiopia and South Africa.
The Office also responded to several information requests from or on behalf of international organizations.
In January 2023, it reviewed and commented on the G20 Anti-Corruption Working Group’s High-Level Principles on Promoting Integrity among Public Bodies and Authorities Involved in Preventing and Combating Corruption. It also gave input for Canada’s annual progress report on how it has implemented the Inter-American Convention against Corruption and its Follow-Up Mechanism (MESICIC).
In February, the Office commented on a review by South Africa and the United States of how Canada has implemented articles 5-14 and 51-59 of the United Nations Convention against Corruption (UNCAC).
OUR TOOLS
OUR PEOPLE
The Office employs about 50 people. They have expertise in compliance, investigations, legal services, communications, parliamentary relations, and corporate management.
Equity, Diversity and Inclusion
The Office recognizes the importance of fostering an engaged, qualified and productive workforce that embraces equity, diversity and inclusion, values differences, and supports the full participation of all employees.
The Office continued to work on complying with the Employment Equity Act. The Act, in part, requires employers to take actions to ensure members of four designated groups are represented within their organizations: women, Indigenous people, persons with disabilities, and members of visible minorities.
The Office’s Equity, Diversity and Inclusion Working Group is part of this effort. It includes employees from all divisions. The group led the development of a Policy on Equity, Diversity and Inclusion adopted in October 2022. Under it, a new Equity, Diversity and Inclusion Committee will tackle these objectives:
Eliminate systemic barriers to employment and any other conditions that create disadvantages for both employees and prospective candidates.
Foster inclusive discussions between employees and inclusive communications with external stakeholders.
The Committee made some recommendations that the Office implemented right away. For example, it now writes all job posters in plain language and posts them on boards that will be seen by diverse candidates. It also started working to put other recommendations into practice.
Accessibility
The Office is committed to meeting all of its obligations under the Accessible Canada Act. The Act aims to identify, remove, and prevent barriers to accessibility and to make Canada barrier-free by January 1, 2040.
In 2022‑2023, the Office ran consultations on accessibility that included surveys. It reflected the feedback in its accessibility plan. That plan shows how the Office identifies and will remove and prevent barriers in its environment, policies, programs, practices, and services. The Office posted its Accessibility Plan 2023-2025 on its website in December 2022.
As an example of how the Office is implementing the plan, it is using accessible formats for its digital communications. It has also started using plain language to help people access, understand, and use the information it shares. Some employees have joined the Government of Canada’s Accessible Communications Community of Practice and its Plain Language Community of Practice. These networks of communications professionals offer excellent learning resources and activities.
The Office created a working group on accessibility. It will continue to consult persons with disabilities to identify, remove, and prevent barriers at the workplace and in all aspects of its communications and activities.
Internal Communications
In 2022‑2023, the Office finished implementing a wide-ranging plan to strengthen internal communications. These are especially important in a hybrid work environment. The strategy also responded to an area that a previous employee satisfaction survey had identified as needing improvement.
The Office’s Internal Communications Working Group, with employees from all divisions, continued to further improve internal communications.
Employee Satisfaction Survey
In June 2022, the Office conducted an employee satisfaction survey, something it does every three years. The results showed a high level of satisfaction in most areas. Most measures had improved or stayed at the same high level since the last survey in 2019. And almost all of those that had relatively low scores in 2019 went up in 2022. The survey did, however, highlight a few areas that could use some attention. The Office is taking action.
Staffing
To make sure it has the right positions and the right people in them to carry out its mandate, the Office ran 14 staffing processes in 2022‑2023.
Employee turnover rose in 2022‑2023: four employees left.
| Commissioner's Office
4 positions | |
Advisory and Compliance 21 positions
| Investigations and Legal Services 7 positions
| Communications, Outreach and Planning 9 positions
| Corporate Management 11 positions
|
OUR INFRASTRUCTURE
The Office continued to update its internal policies and guidelines in line with those of other parliamentary entities and the wider public service. A suite of updated financial policies took effect in 2022‑2023.
The Office’s financial statements are audited each year by an independent external auditor. Its financial information for 2022‑2023 is outlined in Appendix A.
The Office continued to work with House of Commons IT services on a new, integrated system for compliance. The new system will replace the declaration portal that regulatees use to submit information, the public registry and the Office’s internal case management system.
It will be a one-stop shop for regulatees, a single point where they can:
submit information;
keep their contact information up to date;
communicate with their advisors;
keep track of what they need to do;
seek reimbursement of costs associated with blind trust fees and withdrawal from activities.
The public registry will be easier to use thanks to a new search interface. There will be no changes to the types of information it contains.
This project is complex and challenging. It has used a lot of time and resources and will launch later than originally planned. While delays are unfortunate, it is important to make sure the new system is built right.
Because many employees are working in a hybrid format, the Office started reducing its physical space requirements. As of September 2023, it will occupy just one floor instead of two at 66 Slater Street in Ottawa.
OUR PLAN
The Office continued to implement a three-year strategic plan covering the 2021-2024 period.
The plan is an evergreen tool that helps the Office match its activities to strategic priorities. All projects listed in it are reviewed every quarter. Senior management may adjust some timelines to meet changing operational needs.
By March 31, 2023, the Office had completed over two thirds of the projects identified in the plan.
APPENDIX A
FINANCIAL RESOURCES SUMMARY
|
(thousands of dollars)
|
|
Program Activity
| 2021-2022 |
2022-2023 |
Alignment to Government of Canada Outcomes |
Actual Spending
| Main
Estimates |
Total
Authorities
|
Actual
Spending
|
Administration of the Conflict of Interest Act and the Conflict of Interest Code for Members of the House of Commons
| 6,568
| 7,277
| 7,277
| 6,769
| Government Affairs |
Contributions to employee benefit plans
| 771
| 866
| 866
| 812
|
|
Total spending
|
7,339
|
8,143
|
8,143
|
7,581
|
|
Plus: cost of services received without charge
| 1,141
| 0
| 0
| 1,133
|
|
Net cost of department
|
8,480
|
8,143
|
8,143
|
8,714
|
|
The budget process for the Office of the Conflict of Interest and Ethics Commissioner is established in the Parliament of Canada Act. Before each fiscal year, the Commissioner has the Office prepare an estimate of its budgetary requirements. The estimate is considered by the Speaker of the House of Commons and then transmitted to the President of the Treasury Board, who lays it before the House with the estimates of the Government of Canada for the fiscal year. The mandate of the Standing Committee on Access to Information, Privacy and Ethics includes reviewing and reporting on the Office’s effectiveness, management, and operations, together with its operational and expenditure plans.
Complete audited financial statements are available on the Office’s website.
APPENDIX B